Policies

At Lantern Life Fitness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our fitness studio facilities, services, and website.

     1. Information We Collect:

a.  Personal Information: We may collect personal information from you when you register as a client or use our services. This information may include your name, contact details (address, email, phone number), date of birth, medical information (if relevant to the services), and billing information.
b.  Health and Medical Information: For clients participating in our exercise services, mental health counselling, physiotherapy, and those requiring nutrition consulting, we may collect additional health-related data, including medical history, doctor’s diagnosis, recommendations and treatment plans.
c.  Website Usage Data: When you visit our website, we may collect non-personal information such as your IP address, browser type, device information, and browsing behaviour using cookies and similar technologies.

     2. Use of Information:

a.  Providing Services: We use your personal information to deliver our fitness studio services, including scheduling appointments, managing memberships, and offering bespoke exercise programs.
b.  Communication: We may use your contact information to send you important updates, notifications, marketing materials, and information about new services or promotions.
c.  Health and Safety: Your health and medical information are used to develop bespoke exercise programmes, diet plans, mental health treatment plans and ensures your safety throughout exercise sessions.
d.  Website Improvements: Non-personal website usage data helps us analyse website traffic, improve our website functionality, and enhance your overall experience.

     3. Sharing of Information:

a.  Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as physiotherapists, nutrition consultants, and payment processors. These service providers are required to keep your information confidential and use it only for the purposes specified.
b.  Legal Compliance: We may share your information when required by law, or to comply with legal obligations, protect our rights, or respond to a lawful request from government authorities.
c.  Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

     4. Data Security:

a.  We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
b.  Our website uses secure socket layer (SSL) encryption to protect data transmitted during online transactions.

     5. Your Choices:

a.  Access and Correction: You may request access to or correction of your personal information by contacting us using the information provided at the end of this Privacy Policy. 
b.  Marketing Communication: You can opt-out of receiving marketing communication from us by following the instructions provided in our marketing emails or by contacting us directly.

     6. Exclusivity of Female Clients:

a.  At Lantern Life Fitness, we have implemented a policy to create a safe and comfortable environment exclusively for our female clients. As part of our commitment to fostering a space where our female clients can feel at ease and focus on their fitness journey, we have established the following privacy policy:

i.  Access Restriction: Only female clients are allowed on the premises of Lantern Life Fitness to participate in fitness activities, use facilities, and attend scheduled sessions. 
ii.  Male individuals are not permitted to enter the fitness studio area, they can only access the parking area to pick up and drop off clients.

     7. Children’s Privacy:

Our fitness studio services, and website are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us to have it removed.

     8. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the date of the last update will be revised accordingly.

     9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at: info@lanternlifefitness.com

By using our fitness studio services, you consent to the terms of this Privacy Policy and the collection and use of your personal information as described herein. You also acknowledge and agree to the exclusivity of our services to women.